Refund & Return Policy
We want you to be satisfied with your purchase. Refunds are available for eligible returns or if you are not satisfied with your order, subject to the terms below.
Return Eligibility & Timeframe
Once your order is delivered, you have 7 days from the date of delivery to request a return or refund.
Condition of Items
To be eligible for a refund, items must be:
- Unworn and unused
- In original condition
- Returned with all original tags and packaging intact
How to Request a Return
To initiate a return, you must contact us within the 7-day window and provide the following information:
- Order number
- Name used on the order
- Item(s) you wish to return
- Reason for the return
Once your request is reviewed and, you will receive return instructions, including the correct return address or shipping details. Please do not send any items back without receiving instructions from us first.
Before sending your return, please take clear photos of the item(s) and keep a record of your return tracking number.
Refund Process
Once your return is received, your refund will be processed for the item to the original payment method used for the purchase. Processing times vary depending on your bank or payment provider. Original shipping fees are non-refundable, as these costs cover the initial delivery of your order and are not included in the return or refund amount.
Incorrect or Damaged Items
If you receive an incorrect or damaged item, you must contact us within 48 hours of delivery. Please include clear photos so we can resolve the issue quickly.