PLUGWEARSHOP

At PlugWearShop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

You may request a return within 14 days of delivery.

To be eligible, items must:

• Be unused, unworn, and in their original packaging.
• Be returned in the same condition as received.

To start a return, contact us through our contact form with your order number and return details.

EXCHANGES

To exchange an item for a different size, color, or style, please return the original item and place a new order for the replacement.

RETURN SHIPPING

Yes returns are allowed. Customers are responsible for return shipping costs unless the item is defective.

REFUNDS

Once your return is received you will be refunded. Refunds will be issued to your original payment method. Processing times may vary depending on your bank or card provider.

Delivery Issues

• Orders returned due to an incorrect address or an unclaimed package are not eligible for a refund.
• If the delivery issue was caused by our error, we will provide a replacement or full refund at no additional cost.